All returns and exchanges due to product damaged are subject to a 7-day return and exchange policy upon receipt of an online order, subject to the following terms and conditions:
- Item must be in its original purchase condition - product must be unused, unmarked and not defaced in any manner.
- Items purchased as part of a set or a multi-item pack must be returned as a whole set.
- This return policy does not apply to items, which have been stated as non-exchangeable or non-returnable.
- For online orders, shipping costs associated with the return of the product will not be covered by Galaxy Scientific Group Limited.
- Your rights under applicable consumer law in Hong Kong are additional to and not affected by Galaxy Scientific Group Limited's return and exchange policy above.